1. How do I clean my Lustera showpiece?
The most effective method, to clean and restore the luster, is to use Pledge, with a soft cloth.
2. Do you make larger versions and can you fit a custom sized area?
Yes, simply specify via email the size of the area you’d like to cover and within 72 hours we will have a custom quote to you.
3. How long do custom orders take to process?
Generally within 60 days depending on the size and complexity. We will make a delivery date promise when we provide you a quotation.
4. Can I use my Lustera cabinet for other forms of jewelry?
Yes, indeed. They work extremely well for ear rings, rings, and other small objects?
5. What about necklaces?
We are planning on a Lustera case for necklaces in the future. Make sure to be added to our mailing list (see our email on this page) to receive an announcement when they become available.
6. How long does it take for delivery once my order is placed?
Each cabinet is manufactured to order with stringent quality requirements. As a result, we will commit to a delivery date within 24 hours of your order placement, but generally delivery will occur within 60 days.
7. How will you charge my credit card if delivery takes as long as 60 days?
We will charge a deposit of one-half your order amount when you place your order and charge the remainder when your order is shipped.
8. If I must rush my order for a special occasion, can that be taken care of?
Yes, with a modest incremental surcharge, we can expedite your order. For such a request, contact us via our email address on this page.
9. Do you offer large quantities and discounts to jewelers?
Yes, we are excited about working with you for your retail needs. Simply contact us with your requirements via our email address on this page. |
